Wednesday, June 5, 2019
Importance Of Continual Self Development Management Essay
Importance Of Continual Self reading Management EssayOne of the approaches to move is the traits approach as identify by Mullins, 1999 where the assumption is that leaders argon born and not created based on the theory of the so-called Great mortal theory of leadership. However most of the major existing theories provide the basis that leadership skills slew be developed such(prenominal) as the contingency mock up analyses the leadership styles which can be identified and learned to develop leadership skills.Although leadership and management are seen similar barely it has some distinction such as leaders may not have a hierarchical position but the four-in-hand has which was identified by (Mullins, 1999) Leadership does not inevitably take place within the hierarchical structure of the organisation. To be an effective manager it is necessary to exercise the role of leadership (Mullins, 1999). The focus of my hunt ordain be on the in the flesh(predicate) growing of mana gerial leadership where the manager is a leader within a formal hierarchical structure and the intelligence information manager and leader has been used interchangeably.For developing leadership and managerial skills the primary initiatives must come from the individual where the opportunities are provided by an organisation.1. Be Able to measure and program for in the flesh(predicate) Professional Development (LO 1)1.1. The Importance of Continual Self-Development in Achieving Organisational Objectives (AC 1.1)Continuous self-development is the continuous process of developing oneself by building his/her competencies and realizing his/her potential (Roth vigorous, 2010). Since leaders get others to follow (Mullins, 1999) a leader cannot build talent in others if the leader cannot do it her/him-self (Rothwell, 2010). A leader should realise the importance of continual self-development.The canonic concept of continuous self-development has been derived from the concept of contin uous development and its accusive is to achieve organisational objectives through the recognition of the links mingled with learning and cognitive process (Martin, 2005). An organisation is a grouping of individuals and as individuals develop, so do the organisations that employ them (Martin, 2005). The performance of employees is directly linked to organisational performance hence the achievement of organisational objectives and the performance of employees can be amend through continuous self-development process.1.2. Assessment of Current Skills and Competencies against Defined Role Requirements and Organisational Objectives (AC 1.2)Sainsburys is the second retail company in UK (Retail-Index.com, 2012) has mixed leadership roles and here is an discernment of the skills and competencies requirements against the roles of a caf section manager and related company objectivesSkills and Competencies RequirementsRole Requirements of a Department animal trainer of a DepotCompany O bjectives Related to the Role of Department ManagerLeadership skills Leadership skills are required for the specified role since the department manager affectfully to lead a group of pot in the department and the manager is responsible for them.Knowledge of wellness and safety requirements are important for the role as the manager exit have to ensure safe and capture environment for both customers and other employees.Other skills related with the operations.And all the above skills are required to fulfil the responsibilities and to achieve the objectives.To lead the entire customer eating place operation to provide a delicious range of meals, snacks and beverages. This will involve providing leadership and coach to colleagues, making sure everyone is in the right place at the right achieverion, and ensuring a safe and secure environment (Sainsburys, 2012).The objective of the caf department is to delivering an ever-improving shopping experience for the customers of Sainsbury s (Sainsburys, 2012).1.3. Identifying Development Opportunities to Meet Current and incoming Defined unavoidably (AC 1.3)Here the development opportunities have been identified to meet the current and future needs of the role of a department manager of SainsburysCurrent Skills NeedsFuture Skills Needs of 2020 Leaders of SainsburysDevelopment OpportunitiesThe current skills that are required for a department manager areExtensive leadership skills,Customer service knowledge, operable knowledge.According to Sainsburys during the next decade, the retail sector will become a very opposite place (Sainsburys, 2012). To achieve the 2020 vision Sainsburys need the 2020 leaders with different skills and competencies such asIndividuals withOutstanding intellect,Business acumen and ambition (Sainsburys, 2012).The development opportunities that will be provided by Sainsburys to meet the skills and competencies needs of a department manager under the 2020 leadership programme will be in two ph ases.First phase The first phase will involve an introduction to divers(a) operational areas such as stores and logistics and then move to Sainsburys local where the manager will be trained on a wider range of retail issues than in a single department (Sainsburys, 2012).The second phase involves developing the management skills as a Deputy Store Manager or Shift Manager, picture chain management skills, exceptional customer services etc. (Sainsburys, 2012).1.4. Constructing a Personal Development Plan (AC 1.4)A individual(prenominal) development final cause sets give away the actions people propose to take to learn and to develop themselves (Armstrong, 2003). The responsibility is taken by the individual and the support is provided by the organisation and their managers. The purpose is to provide a self-organised learning frame employ as identified by Tamkin, Barber and Hirsh (1995) (Armstrong, 2003). A in-person development plan follows the following steps as identified by (A rmstrong, 2003)Analyse current situation and development needsSet goalsPreparing an action planHere a personal development plan as a caf department manager in Sainsburys has been constructed belowAnalysis of current situation and development needsCurrent situationA newly graduate united as a caf manager.No previous work experienceDevelopment needsTo obtain operational knowledge,To obtain leadership skills,To obtain knowledge close customer services.To improve innovative and creative skills to contribute to the performance of the Sainsburys caf. (Challenging)Set goals goals is set to the areas of development needs and they are SMART.Specific the goals should not be vague.Measureable the goals needs to be recognised when achieved.Achievable setting realistic goals.Relevant have a connection with the development needs.Time bound there is a time period for achieving the goals.Here are the SMRT and challenging goals for the development needs identified in step oneTo read through the op erational manual over one month to obtain operational knowledge and perform an MCQ test on operational knowledge.To study books on leadership development and use of train and mentor to develop leadership skills for half a dozen months and to achieve feedback from the employees.To seek for training on customer services management form the company within six months.To talk with the customers and try to identify their needs and innovate new systems or product idea for improving the performance of the caf department. (Challenging)Prepare action plansThe action plan for achieving the operational knowledge might be for example to collect the operational manual from the office and betray copy of them and arrange timely discussion with the aged(a) manager to toply understand the issues.2. Be Abel to Plan for the Resources Required for Personal Development (LO 2)2.1. Identifying the Resources Required to Support the Personal Development Plan (AC 2.1)A personal development plan has been developed in the previous section here the resource requirement has been identified to support the personal development planThe accessibility of operational manual and access to it and in like manner online learning resources to so that the operational knowledge can be obtained quickly.An arrangement of training facilities with academic institutions to improve the leadership skills of employees and also different coaching and mentoring facilities to improve the leadership skills.Training and workshop facilities for improving knowledge on customer services.Facilities and options of customer survey to be conducted by the departmental manager so that the departmental manager can develop innovative ideas.2.2. Developing a Business Case to Secure the Resources to Support the Personal Development (AC 2.2)A business case is a andification of pursuing a course of action in an organisational context to meet stated organisational objectives or goals (Remenyi, 1999). The business case will look at how investment on resources required to support the personal development plan will help achieving various objectives of an organisationInvestment on the resources as identified in section 2.1 will ensure that not only a departmental manager but also other employees will be benefitted to improve their skills and skilled employees will make organisational operations efficient and effective and organisational objectives will be achieved such as minimising cost by improving the efficiency of the organisation.The caf department of Sainsburys requires highly skilled employees and with good knowledge of customer services. Investment on personal development resources will help the employees of Sainsburys caf department to improve their skills and knowledge with their self-initiatives and in a self-managed learning environment. Employees will improve their efficiency and will reduce the wastage level and minimise the costs hence improve profitability.3. Be Able to Implement and Eval uate the Personal Development Plan (LO 3)3.1. Discussion of the Process Required to Implement the Personal Development Plan (AC 3.1)Due to its significant importance in achieving organisational objectives the implementation of personal development plan should be taken very strictly since it is not just mere filling up a performance review from or a guidance note of what employees should do to improve their importance. The introduction of personal development plan requires the following processInforming the employees If the employees do not know some the PDP clearly it will be impossible to implement such plan. because managers, team leaders and all individuals need to learn about personal development planning (Armstrong, 2009).Participation of employees in the PDP process Employees should be involved in deciding how the planning process will work and what their roles will be (Armstrong, 2009).Developing a culture of self-learning responsibilities and allowing time and opportunitie s It has to be recognised that everyone will need time and support to adjust to a culture in which they have to take much more responsibilities for their own learning (Armstrong, 2009).Providing guidance Guidance should be given to all concerned regarding how to identify learning needs, the means of satisfying the needs identified and how they should use the available facilities.3.2. Evaluating the Impact of the Personal Development Plan on the Achievement of Defined Role Requirements and Organisational Objectives. (AC 3.2)We have already considered the role requirements and departmental objectives of caf department in Sainsburys retail stores in previous sections which areTo lead the entire customer restaurant operation to provide a delicious range of meals, snacks and beverages. This will involve providing leadership and coach to colleagues, making sure everyone is in the right place at the right time, and ensuring a safe and secure environment (Sainsburys, 2012).The objective of the caf department is to delivering an ever-improving shopping experience for the customers of Sainsbury (Sainsburys, 2012).If the caf manager prepares a personal development plan such as to develop his/her leadership skills it will help him/her to fulfil his role requirements and achieving the departmental objectives for example the caf manager has the responsibilities for leading a group of people and the leadership skills will help him/her in this regard and the leadership skills for example will help the manager to motivate the functional group under him to work hard and improve performance of the department hence achieving the objectives.3.3. Review and Update the Personal Development Plan (AC 3.3)Personal development is a continuous process. Personal development plan is a systematic approach and follows sequential steps in a continuous way. The Scottish Qualifications Authority has identified seven steps process of PDP where the last step is the review and evaluation of the P DP. Review and evaluation of PDP assures that the concerned people have learned something from the PDP process and they can apply the process in the future personal development planning.In the case of Sainsburys caf depot the manager can review after frequent legal separation that the objectives relating to the needs from the PDP are met and take corrective actions and make new and revised plans.4. Be Able to Promote healthy and Safe Working Practices (AC 4.1)4.1. Discussion of the Relationships between Healthy and Safe Working Practices and Organisational Objectives (AC 4.1)The relationship between health and safety working practices and organisational objectives seems very vague at first sight. If we could think an organisation without people there would be no need for this discussion. Organisational objective is a broad concept and there are lot of objectives which pursue an organisations aim, mission and vision. For a alter discussion we will chose a practical departmental ob jective of Sainsburys and discuss the relationship between health and safe working Practices and organisational objectives.As it has been identified the objective of the caf department is to delivering an ever-improving shopping experience for the customers of Sainsburys (Sainsburys, 2012). The objective of the caf department is very customer centric that the customer must be satisfied. The outcome of productivity inevitably make customer satisfied and in restaurant industries it is very obvious than others. The relationship between customer satisfaction and productivity in the restaurant industry is slight ambiguous and customer satisfaction in many ways embodies the ultimate outcome associated with productivity (Gu, n.d.). Healthy and safe workplaces are fundamental to achieving productive work and high quality working lives (Minstry of Business Innovation and Employment, 2012). Hence health and safety practices in the caf department can improve the employee productivity which in overturn can achieve Sainsburys caf departments objective of customer satisfaction.4.2. An Explanation of the Process for Conducting a Risk Assessment (AC 4.2)According to the Institute of Risk Management risk assessment involves mainly risk analysis and risk evaluationRisk analysis involvesRisk identification involves identifying an organisations exposure to uncertainty. This requires detailed information about the companys environment, operation and clear understanding of organisations strategic and operational objectives. In Sainsburys caf department an identified risk may be the control of hazardous substances.Risk description This involves displaying the identified risks in a structured way for better understanding. The above identified risk of Sainsburys can be described as various cleaning materials used in the kitchen of the caf department which are hazardous to health such as bleach must be used in a guided way.Risk esteem This involves measuring the possibility of occur rence and the measurement can be qualitative and quantitative. There is a high chance that the cleaning chemicals might become in contact with food.Risk evaluation involves making decision about the significance of risks. What will be the consequence if such incidents happen chemicals in food causation ill health to customers sues the company resulting to penalty.4.3. Identifying the boutions Taken by the Manager in Dealing with a Breach in Healthy and Safe Working Practices (AC 4.3)Health and safety in the workplace is a legal issue and in UK it is enforced by the Health and Safety at Work etc. Act 1974. The breach of the law will have serious consequences such as significant amount of penalty and also it has been described how it will affect organisational objectives by worsening employee productivity. The following plan should be under taken if health and safety working practices are breachedTo arrange for workshop to improve the knowledge of the employee about the healthy work ing practices.To give first performance improvement plan if breached after the workshop.To give second performance improvement plan.To give final performance action plan.To dismiss form the job.4.4. Communicating Responsibilities for Healthy and Safe Working Practices to the Team (AC 4.4)A good communication is essential for ensuring the health and safe working practices without proper communication the whole purpose will be destroyed.Appropriate communication channel must be chosen to make sure health and safety initiatives are co-ordinated and well understood. This may includeFormal Workplace inspections, health and safety committee meetings, training, incident investigations and reports, or hazard registers and or familiar Suggestion box, day to day interactions, tool box meetings or leading etc.4.5. Relevant Records to Maintain to Demonstrate that Healthy and Safe Working Practices are Met (AC 4.5)Healthy and safe working practices records are both voluntary and mandatory. In UK under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) it is the duties of the employers, the self -employed and people in control of work premises to report serious workplace accidents, occupational diseases and specified dangerous occurrences (Health and Saftey Executive, 2012). To meet the legal requirements accident and incidents reporting books are maintained by the employers. Organisations also must keep record of health and safety policies manual, health and safety training manual etc.ConclusionNothing can bring success unless done in a systematic and organised way. Although personal development plan is mostly practiced at organisational level it should start form personal life to decide at a career goal of life and this will bring enrichment in personal life and for the society as well and what would be the meaning of life going on like a rudderless boat when PDP can create a meaning of life.
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